Privacy Policy

Last updated: May 10, 2026

Introduction

magneto-wave ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website magneto-wave.com or use our services.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Request information about our services
• Book a consultation or service
• Contact us via email or other communication methods
• Subscribe to our updates or newsletters

The personal information we collect may include:

• Name and contact details (email address, postal address)
• Financial information relevant to our services
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referral source and exit pages

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage your bookings and consultations
• Communicate with you about our services
• Send you updates, newsletters, and marketing materials (with your consent)
• Respond to your inquiries and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights

Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to provide services you've requested
• Legitimate interests: Operating and improving our business, marketing, and fraud prevention
• Consent: Where you've given explicit permission for specific processing activities
• Legal obligation: Compliance with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Third-party companies that assist with website hosting, analytics, email delivery, and other business operations
• Professional advisors: Legal, accounting, or other professional consultants when necessary
• Legal requirements: When required by law, court order, or to protect our rights and safety

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Financial consultation records are retained for a minimum of seven years as required by professional standards.

Your Privacy Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Restriction: Request restriction of processing in certain situations
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests or for direct marketing
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with UK data protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 42 Kingsway Avenue, Manchester, M20 4BY, United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately. Visit magneto-wave.com for more information.